Sometimes We Just Need to Let People Vent

5 Rules for Lending a Supportive Ear

“Twelve years ago, if someone attacked me, I wouldn’t let them get away with it. I’d take them on. I now perceive my job to include allowing people to vent their rage,” said New York City mayor Ed Koch. Everyone needs to let off some steam now and then. While most of us aren’t therapists, and we shouldn’t pretend to be, we all need to be able to lend a…