Leadership Biases: Stop Letting Attribution Error Hold You Back
What It Is. Why We Do It. And How to Overcome It.

If I don’t respond to someone’s email, it’s because I’m busy. Or maybe I got tied up doing more important things. Either way, I had the best of intentions, it’s just that something else got in the way. But if someone doesn’t respond to one of my requests, it’s clear that they’re an inconsiderate jerk.