Great thoughts Claire. We never gain the full commitment of our teams until we can share our motives and thinking behind our decisions. Giving people the consideration to “close the loop” shows that we value their thoughts, not just their ability to comply.
But it’s amazing how often I tend to forget this in the moment. When external pressures start building up, fully explaining every decision and action is often sacrificed. And I always end up regretting it.
Thanks again for the article and the reminder.