Great advice Elle. We’re usually too busy formulating a response in our minds to really hear what the other person is saying. And when people don’t feel heard, they’re less likely to listen to our perspectives.
I’ve seen statistics that show our brains can process anywhere from 500–1000 words per minute. But we often speak at a rate of 100–150 words per minute. So someone else’s speech rarely commands our full attention and it’s easy to mentally check out. We think about something else, and then periodically check back in. Which doesn’t send a message of active listening.
It takes discipline to actively listen and keep our minds focused. It all starts with being genuinely interested in what they have to say. And making sure that comes across.
Thanks for the article.